VERITI

Founded in 2018, Veriti Management LLC (“Veriti”) is built to do good. Veriti’s direct indexing technology offers institutional investors and wealth advisors the ability to personalize investment strategies to align with the values of contemporary investors as well as the potential to capture substantial tax benefits.

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The Challenge

Designing a Cutting-Edge ESG-Focused Web Application

I collaborated with Veriti to create a best-in-class, responsive web application to empower their advisors in delivering Environmental, Social, and Governance (ESG) or “Impact Investing” strategies. Given that ESG was an emerging concept in the investment field, I worked closely with Veriti to deeply understand the needs of both advisors and clients. This collaboration helped inform a user-centered design that would not only support advisors in navigating complex ESG concepts but also provide a seamless, intuitive experience for educating clients on these impactful investment strategies.
The Solution

Simplify Direct Index & ESG Investing

I set out to tackle two key challenges: creating a tool that enables advisors to easily build and pitch diverse investment strategies to clients, and simplifying the concepts of direct indexing and ESG investing. To achieve this, I engaged in a series of discovery exercises, including persona development, journey mapping and prototyping. The first step was gaining a deep understanding of the investors—specifically, the types of clients advisors are speaking to. This involved thoroughly exploring the different investor profiles and their unique values to ensure the solution was tailored to their needs.

Veriti Web App User Flow

Inspiring Confidence

Cutting-Edge UI Implementation

My UX strategy was to embed educational touchpoints throughout the software to simplify index investing and ESG. This approach enabled new advisors to onboard quickly while also reinforcing important concepts for even the most experienced advisors. By integrating these learning moments, I promoted transparency and helped ensure both advisors and clients were equipped with the knowledge to make informed decisions.

Low Fidelity Wireframes

The Results

A Major Acquisition with Lasting Impact

The culmination of my work with Veriti resulted in a major acquisition by First Trust Capital Partners. This milestone highlights the success and impact of the project. Below are a few press releases that capture the significance of my collaboration with Veriti: Veriti Launches Faster User InterfaceFirst Trust Capital Partners, LLC to Acquire Direct Indexing Firm Veriti Management LLC

High Fidelity Layouts 

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